add71's Privacy Policy
Our complete policy on how your personal information is collected, used, and protected on the add71 platform is set out here.
Introduction and Applicability
add71 is a trusted online gaming platform that provides live casino, cricket betting, slot games, and fishing games for users in Bangladesh. We place the highest priority on the privacy of our members.
This Privacy Policy ("Policy") applies to the add71 website and all associated services. When you register, log in, or use any service on add71, you are considered to have accepted the terms of this Policy. This Policy is consistent with applicable laws and data protection regulations in Bangladesh.
If you have any questions about our privacy policy, contact us anytime via 24/7 live chat or by email at: [email protected].
Information We Collect
We collect various types of information while you use the add71 platform. This information is used to improve our services, ensure security, and meet legal obligations.
Personal Identification Information
- Full name and date of birth
- Email address
- National ID or passport details (for verification)
- Current address
Financial Information
- bKash, Nagad, Rocket, or Upay number
- Bank account details (where applicable)
- Transaction history and amounts
- Deposit and withdrawal details
Usage Information
- Login time and session duration
- Game play history and betting activity
- Preferred game categories
- Browsing activity on the platform
Technical Information
- IP address and device information
- Browser type and version
- Operating system
- Cookies and tracking data
Purpose of Using Information
add71 uses collected information only for specific and legitimate purposes. We never sell your personal information to third parties without your consent.
Information Sharing Policy
add71 treats your personal information as highly sensitive. We do not share your information with any third party except in the specific circumstances listed below.
Payment Processors
Only the information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. These providers are also required to maintain the highest security standards.
Legal Authorities
We are legally required to provide necessary information in response to a valid order or directive from a competent court or legal authority in Bangladesh. In such cases, add71 always complies with applicable law.
Technology Partners
Game software providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe) and technology partners receive only the minimum information necessary to provide services. Strict confidentiality agreements are in place with these partners.
Business Restructuring
In the event of a merger, acquisition, or business restructuring, user data may be transferred to the new management. In such cases, we will notify users in advance.
Cookies and Tracking Technology
Cookies and similar technologies are used on the add71 website to improve your browsing experience and maintain the functionality of the platform.
Essential Cookies
These cookies are necessary for the basic functionality of the platform. They are used to maintain login sessions, perform security checks, and save language preferences. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences and settings. Their purpose is to save game language, display settings, and other personalized preferences.
Analytics Cookies
These cookies are used to analyze platform usage and help improve the quality of services. They do not collect personally identifiable information.
You can control cookies by changing your browser settings. Please note that disabling cookies may limit some functionality of the add71 platform.
Data Security Measures
add71 takes the most up-to-date technical and administrative measures to protect your information. Our commitment to being a safe and reliable platform remains firm.
SSL Encryption
All data transfers are protected by SSL/TLS encryption, keeping information exchange completely secure.
Firewall Protection
An advanced firewall system protects servers and user data from cyberattacks.
Access Control
Through strict access control policies, only authorized staff can access specific information.
Regular Audits
Regular security audits are conducted to ensure the effectiveness of security measures.
While we take the highest security measures, no digital system is completely free of risk. We ask that you keep your account password confidential and immediately notify us via live chat if you notice any suspicious activity.
Data Retention Period
add71 does not retain your information beyond the necessary period. The retention period is determined by the type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and Identity Information | For the duration the account is active + 5 years | Legal obligations and dispute resolution |
| Financial Transaction Records | 7 years | Financial regulations and AML requirements |
| Gaming History | 3 years | Responsible gaming monitoring |
| Technical Logs and Cookies | 12 months | Security analysis |
| Customer Support Conversations | 2 years | Service quality improvement and reference |
After the specified period, data is securely deleted or anonymized. If longer retention is required due to legal requirements, users will be informed as far as possible.
Your Rights
As a member of add71, you have the following rights regarding your personal information. To exercise these rights, contact us via live chat or email.
Right to Access Information
You may request to see what information we hold about you. We will provide a complete report within a reasonable time.
Right to Correct Information
If there is any error or incompleteness in your information, you may request a correction. We will verify and make the necessary changes.
Right to Delete Information
In certain circumstances you may request that your information be deleted. However, if legal obligations exist, we may be required to retain some information.
Right to Data Portability
You may request your information in a standard format. This will be provided in accordance with the principle of data portability.
Protection of Minors
add71 strictly prohibits use by anyone under the age of 21. Our platform is for users aged 21 and above only, and this is verified during the registration process.
We do not knowingly collect information from any minor. If it comes to our attention that a minor has registered on our platform, we will immediately close that account and securely delete all associated information.
If you believe a minor is using our platform, please notify us immediately at [email protected] or via 24/7 live chat.
Policy Changes and Updates
add71 reserves the right to periodically review and update this privacy policy as needed. This policy may be revised due to changes in services, the addition of new technology, or changes in law.
For significant changes, we will send a notification to your registered email and display it clearly on the website. Continued use of the platform after changes means you accept the revised policy.
We recommend that you visit this page regularly. If you have questions about any changes to the policy, please contact us.
Contact and Complaints
For any questions, comments, or complaints regarding the privacy policy, please contact our dedicated support team. add71 always takes your concerns seriously.
Privacy Contact
Complaints Process
If you believe your information has not been handled correctly, please follow the steps below:
- First, submit your complaint to [email protected]
- Our privacy team will respond within 30 days
- If the issue is not resolved, you will be guided on the next steps
- For urgent matters, contact us via 24/7 live chat